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Answering Your Questions

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This Lexvor A.I. focuses on plan information, plan speeds, plan terms, fees and other things around Lexvor.

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Complete The Process In 3 Simple Steps

Create Account

Select Plan

Create Account- Becoming a client is easy, simply sign up, verify your identity, billing information and enjoy all the client rewards

Select Plan- Choose from any of our plans, get financed, and let the savings begin

Activation

Activation - Your SIM card and device will be sent out to you, instantly activate your line and port over your existing phone number with the click of a button

Keeping Your Phone Number

How To Port

What You’ll Need

Account Number

We will need our Account Number from your previous carrier. This can be found on any previous statements
or on your online account.

Porting PIN

This is a short code required for security purposes when Bringing Over Your Number. Please contact your carrier's porting department for this pin code.

Name On Account

We will need the name of the Main Account Holder on the account. Please sure the spell is correct.

Address On File

We would need the address that your Current Carrier has On File.

Getting Started Step By Step

Activation

What You’ll Need

Getting Started Step By Step

Complete The Process In 3 Simple Steps

Receive Lexvor Device Kit

Commence Line
Activation

Complete Port

Your Lexvor Device Kit will arrive and include your phones(if ordered), SIM card(s), Ejector tool, and Accessories(if ordered). All necessary items to complete the process will be present in the device kit.

Upon receiving items and inputting port information, you will then be able to commence activation with the push of a button. If at any point assistance is needed please contact your Lexvor personal account manager.

When porting a number you will need the correct information to be input exactly as it appears from your previous carrier. This will require your account number, porting PIN, and address. Errors can arise that may require validated information from your carrier. If at any point assistance is needed please contact your Lexvor personal account manager.

Connect Your Device
To WiFi

Update Device To Latest Operating  Software(OS)

Gather SIM Card
And Ejector Tool

Connecting to a capable Wifi source is a necessity when activating a new device. This will be required for some set up features, transferring information, and potential software updates.

Your device will need the latest operating software(OS) to function at maximum capabilities and to be activated with your information. To do so, please refer to device settings. Most new devices will already have the latest OS installed.

When receiving your Lexvor device kit, please make sure to keep your SIM and ejector tool handy. These will be used for inserting your newly activated network card.

Open SIM Slot

Insert Lexvor SIM Card

Power Cycle Device

When opening the SIM slot, please use the provided ejector tool, this will make for the easiest opening and prevent scratches. Upon opening the SIM tray will be exposed.

Now that your SIM slot is open, you can now remove the SIM card to the required size and insert it to the SIM tray. When inserting the SIM card to the tray please ensure it has been input to match the tray sizing, it will fit smoothly when placed properly.

Now that the device and SIM have been activated, you are now using the Lexvor network! Simply power cycle your device by turning it off then on to reset and confirm your new device settings.

*E-Sim can be activated remotely.

*E-Sim can be activated remotely.

Quick Guide to Activating Your Device with eSIM

Step 1: Check Device Compatibility

  • Ensure your device supports eSIM technology.

  • Verify that your device is unlocked and compatible with our network.

Step 2: Obtain Your eSIM QR Code or Activation Information

  • Get the eSIM QR code or activation details from below. This might be sent via email, provided in a

  • physical card, and accessible below.

Step 3: Set Up the eSIM on Your Device

  1. For iPhone:

    • Go to Settings > Cellular > Add Cellular Plan.

    • Scan the QR code or enter the activation information manually if required.

  2. For Android:

    • Go to Settings > Network & Internet or Connections > Mobile Network > Advanced > Add Carrier.

    • Scan the QR code or manually enter the activation details.

  3. For Windows Devices:

    • Go to Settings > Network & Internet > Cellular > Add a new profile.

    • Enter the activation details or scan the QR code.

Step 4: Complete Activation

  • Follow any additional on-screen instructions to complete the activation process.

  • Wait for the device to connect to the network, which may take a few minutes.

Step 5: Confirm Activation

  • Ensure that your device shows a network signal and is connected to the desired network.

  • Test calling, messaging, and data services to confirm everything is working correctly.

Troubleshooting

  • No Signal: Ensure the eSIM is correctly installed and that your plan is active.

  • Error Messages: Double-check the QR code or activation information for any errors.

  • Contact Support: If issues persist, contact your network provider's customer support for assistance.

Activation QR Code

Scan QR after you have submitted your activation requests. Please give us time to process the request.

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